Senior Salesforce Business Analyst
New
BrazilFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Business AnalysisSalesforce
Requirements
- Strong experience as a Business Analyst working with Salesforce Core and its ecosystem.
- Knowledge of Sales Cloud, Service Cloud, financial integrations, and automation tools.
- Solid understanding of Salesforce administration concepts (object configuration, fields, page layouts, validation rules, profiles, permissions, security).
- Experience in Salesforce automation tools such as Flow and Process Builder.
- Proven ability to conduct business analysis activities from discovery through validation in complex enterprise environments.
- Experience facilitating workshops and stakeholder interviews.
- Strong documentation skills including user stories, use cases, and acceptance criteria.
- Experience in business process modeling (AS-IS/TO-BE) focused on optimization and scalability.
- Ability to translate business requirements into technical solutions within Salesforce constraints.
- Strong analytical thinking, communication skills, and stakeholder management abilities.
Responsibilities
- Lead the gathering and analysis of functional and non-functional requirements in collaboration with business stakeholders.
- Write and maintain detailed user stories, acceptance criteria, and use cases.
- Facilitate workshops, interviews, and requirement discovery sessions with stakeholders.
- Analyze and document end-to-end business processes (AS-IS and TO-BE).
- Collaborate closely with development teams to ensure requirements are correctly interpreted and implemented.
- Conduct requirement validation sessions and manage stakeholder feedback.
- Support impact analysis, dependency mapping, and prioritization of business demands.
View Full Description & ApplyYou'll be redirected to the employer's site
