Staff Solutions Engineer
New
K
KongSoftware, API, AI
Remote - North Carolina; Secondary Locations: Remote - South CarolinaFull-TimeStaff
Salary220,000 - 260,000 USD per year OTE
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Job Details
- Experience
- 7+ years
- Required Skills
- DockerArtificial IntelligenceCloud ComputingKubernetesCI/CDRESTful APIsDevOpsSaaSLLM
Requirements
- 7+ years of software engineering and/or sales engineer management experience.
- Experience at SaaS, Open Source or Enterprise Software company.
- Solid understanding of cloud computing trends and open source business models.
- Strong listener and communicator.
- Ability to lead discussions with Product Managers, Engineers, and Executives.
- Experience with Docker and Kubernetes.
- Experience with cloud native platforms.
- Experience with APIs, CI/CD automation frameworks, AI, and LLM technologies.
Responsibilities
- Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
- Understand customer requirements and how the Kong platform can help.
- Grow trusted client relationships throughout the entire sales lifecycle.
- Support PoCs throughout the entire evaluation process.
- Ensure 100% customer satisfaction across assigned set of accounts.
- Prioritize customer needs and coordinate with internal teams.
- Create technical documentation for DevOps, implementations, and services.
- Support top-of-funnel marketing by creating content and attending events.
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