ServiceNow Developer / Administrator
New
Remote work flexibility within the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3–5+ years
- Required Skills
- AgileJavascriptSCRUMRESTful APIsServiceNow
Requirements
- 3–5+ years of ServiceNow administration or development experience
- Working knowledge of JavaScript and ServiceNow scripting
- Experience with Business Rules, UI Policies, Client Scripts, and Flow Designer
- Understanding of CMDB and ITIL fundamentals
- Experience working in Agile/Scrum environments
- Strong troubleshooting, documentation, and communication skills
- CSA certification or additional ServiceNow certifications (preferred)
- Familiarity with REST APIs and integration concepts (plus)
Responsibilities
- Maintain and support the ServiceNow platform by handling daily administration tasks, service requests, and system monitoring activities to ensure reliability and performance.
- Configure and develop basic to intermediate ServiceNow functionality using tools such as Business Rules, Client Scripts, Script Includes, and Flow Designer under senior guidance.
- Support CMDB integrity through regular updates, audits, reporting, and data quality improvements aligned with ITIL practices.
- Assist in building and maintaining simple integrations using Integration Hub and scripted REST APIs while collaborating with senior developers.
- Troubleshoot platform issues, resolve incidents, and escalate complex problems while contributing to root cause analysis and long-term fixes.
- Create and maintain clear technical documentation for configurations, workflows, and platform enhancements.
- Identify opportunities to improve automation, streamline processes, and enhance platform usability.
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