Business Analyst, Operations

New
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, MT, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WAFull-TimeMiddle
Salary125,000 - 142,500 USD per year
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Job Details

Experience
2–4 years
Required Skills
QA AutomationSalesforceMicrosoft ExcelGoogle Sheets

Requirements

  • 2–4 years of experience in Deal Desk, Sales Operations, Pricing, or Financial Analyst roles.
  • Strong understanding of gross margin calculations, discounting impacts, and metrics like ARR, MRR, and TCV.
  • Advanced proficiency in Microsoft Excel and Google Sheets, including pivot tables and nested logic.
  • Hands-on experience with CRM systems like Salesforce and CPQ tools.
  • Strong willingness to learn and apply AI tools to automate workflows.
  • Effective communication skills for enforcing financial requirements with Sales teams.
  • Bachelor’s degree in Business, Finance, Economics, Supply Chain, or related field.

Responsibilities

  • Monitor and triage incoming Deal Desk requests based on urgency and strategic importance.
  • Audit pricing, discount requests, and contract terms against operational thresholds.
  • Validate deal-level unit economics and margin thresholds.
  • Ensure accurate entry of deal structures and pricing in Salesforce.
  • Educate GTM teams on processes, documentation, and SLA expectations.
  • Collaborate between Sales, Finance, and Operations to resolve deal bottlenecks.
  • Identify and implement AI-driven tools to automate quote-to-cash processes.
  • Provide interim operational support for pricing and margin reviews when necessary.
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125,000 - 142,500 USD per year
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