ServiceNow Senior Technical Lead
New
United StatesFull-TimeSenior
Salary132,400 - 251,600 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- AgileJavascriptAngularRESTful APIsServiceNow
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 10+ years of extensive hands-on experience in design, development and delivery of the ServiceNow solution in a global environment.
- Deep ServiceNow technical expertise including custom application development and scripting experience.
- Experience across most areas of the platform including ITSM, ITOM/ITAM, HRSD, Accounts Payable, integrations and portal.
- Advanced proficiency in scripting languages used within ServiceNow including JavaScript, GlideScript, Angular.
- Experience in Virtual Agent, Agent Workspace, UI Builder, Flow Designer and Platform Analytics.
- Extensive experience with REST/SOAP integrations and scripted REST APIs.
- Strong ability to effectively collaborate with all levels within the organization including leadership, Product Managers, Business Analysts, Architects, and stakeholders.
- Ability to lead and mentor technical teams as well as support code peer reviews and be a strong advocate of best practices.
Responsibilities
- Provide technical oversight and support across all areas of the RTX ServiceNow platform.
- Ensure solutions are built in accordance with best practices while ensuring adherence to RTX Governance, compliance and organizational standards.
- Provide resolution and guidance on complex technical issues while serving as the U.S.-based Senior ServiceNow Technical Lead.
- Provide guidance in alignment to best practices and standards on integrations between ServiceNow and other enterprise systems (e.g. Workday, Salesforce).
- Collaborate with ServiceNow Product Managers, Business Analysts and Architects to review requirements and provide and implement design recommendations.
- Support and upgrades, patches and health checks to ensure overall sustainability of the ServiceNow platform.
- Stay current on ServiceNow platform updates, new features and industry trends. Proactively propose enhancements and other platform improvements to drive continuous improvement of the ServiceNow platform.
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