Dedicated Overnight Corporate Travel Consultant
Source API remote eligibility restrictions: United States, 11:00 PM to 10:00 AM ESTFull-TimeMiddle
Salary64,000 USD per year
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Job Details
- Experience
- 2+ years of recent, prior experience in corporate travel management
- Required Skills
- Customer service
Requirements
- 2+ years of recent, prior experience in corporate travel management
- In-depth familiarity with current Sabre GDS
- Previous exposure to quality control processes
- Proficiency in ticketing procedures and scripting
- Ability to handle complex itinerary changes and exchanges
- Proven ability to navigate complex itineraries and international fares
- Excellent communication skills
- Reliable, high-speed internet connectivity
Responsibilities
- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel
- Build rapport and develop a relationship with business travelers
- Ensure accurate and timely completion of reservations while meeting travelers' needs
- Execute responsibilities within company guidelines for customer service and documentation of PNRs
- Stay informed about airline rules, regulations, and tariffs
- Deliver consultative support and exceptional customer service
- Keep clients informed about necessary travel documents and health requirements
- Handle ticketing, Phase IVs, and complex international fare exchanges
- Manage rerouting and exchange processes
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