Team Lead, Site Services - Maintenance
United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 0 to 5 years
- Required Skills
- Microsoft OfficeData entry
Requirements
- Bachelor's degree or equivalent formal academic/vocational qualification.
- 0-5 years of comparable experience.
- 1+ year of leadership responsibility.
- Knowledge of Good Clinical Practices (GCP).
- Strong organizational and attention to detail skills.
- Accurate data entry skills.
- Proficient computer skills including Microsoft Office.
- Effective negotiation and problem resolution skills.
- Good verbal communication skills.
- Superior analytical, interpersonal and time management skills.
Responsibilities
- Direct and participate in all aspects of daily operations of the department.
- Manage the Associate Site Services Assistants and Logistics Coordinators, ensuring performance is maintained.
- Provide training to new staff members and when new processes are implemented.
- Evaluate performance and identify and correct performance problems.
- Serve as a point of escalation for calls related to logistical issues.
- Coordinate and resolve issues or concerns during the study lifecycle.
- Obtain and maintain the Key Performance Indicators within the Logistics Maintenance team.
- Assist management with training, quality compliance, SOP reviews, and updates.
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