Team Lead, Site Services - Maintenance

United StatesFull-TimeLead
Salary not disclosed
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Job Details

Experience
0 to 5 years
Required Skills
Microsoft OfficeData entry

Requirements

  • Bachelor's degree or equivalent formal academic/vocational qualification.
  • 0-5 years of comparable experience.
  • 1+ year of leadership responsibility.
  • Knowledge of Good Clinical Practices (GCP).
  • Strong organizational and attention to detail skills.
  • Accurate data entry skills.
  • Proficient computer skills including Microsoft Office.
  • Effective negotiation and problem resolution skills.
  • Good verbal communication skills.
  • Superior analytical, interpersonal and time management skills.

Responsibilities

  • Direct and participate in all aspects of daily operations of the department.
  • Manage the Associate Site Services Assistants and Logistics Coordinators, ensuring performance is maintained.
  • Provide training to new staff members and when new processes are implemented.
  • Evaluate performance and identify and correct performance problems.
  • Serve as a point of escalation for calls related to logistical issues.
  • Coordinate and resolve issues or concerns during the study lifecycle.
  • Obtain and maintain the Key Performance Indicators within the Logistics Maintenance team.
  • Assist management with training, quality compliance, SOP reviews, and updates.
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