Billing Specialist/Administrative Assistant
New
To work virtually in California, West Coast project hoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of three (3) years of experience
- Required Skills
- Microsoft ExcelCustomer serviceMicrosoft OfficeData entryBookkeeping
Requirements
- High school diploma or equivalent.
- Minimum of three years of experience in general office administration, utility billing, accounts payable, accounts receivable, bookkeeping, or related administrative support.
- Ability to perform work autonomously with limited direct oversight.
- Ability to perform accurate mathematical calculations.
- Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
- Experience working with billing, accounting, or bookkeeping software systems.
- Strong organizational, time-management, and multitasking abilities.
- Excellent verbal and written communication skills.
- Demonstrated customer service and telephone communication skills.
- Ability to follow verbal and written instructions.
Responsibilities
- Create new customer accounts within the billing software system.
- Coordinate meter reader schedules and routes.
- Assist with billing system data transfers and data verification.
- Create service orders for field staff related to meter reads.
- Compile delinquent account lists, send billing reminders, and generate shut-off lists.
- Assist in the preparation and processing of monthly utility billing.
- Maintain organized and accurate billing, customer, and administrative records.
- Order and maintain office supplies and related inventory.
- Answer incoming customer calls and provide professional customer service.
- Provide periodic administrative support to the Area Manager.
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