Implementation Engineer

New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3+ years
Required Skills
SalesforceRESTful APIsTroubleshootingSaaS

Requirements

  • 3+ years of experience implementing and configuring Salesforce or Salesforce-based SaaS solutions
  • Strong hands-on experience with Salesforce configuration, including objects, fields, flows, reports, dashboards, and permissions
  • Experience building and troubleshooting Salesforce Flow automation
  • Solid understanding of Salesforce security architecture, including roles, profiles, permission sets, and sharing rules
  • Experience with data migration, data correction, or structured data imports using tools like Data Loader
  • Ability to translate business and customer requirements into technical implementation tasks
  • Strong troubleshooting skills across configuration, automation, data, and access issues
  • Experience working with managed packages and understanding extension constraints is highly valuable
  • Strong communication skills with the ability to engage both technical and non-technical stakeholders
  • Ability to thrive in fast-paced, ambiguous environments with shifting priorities

Responsibilities

  • Configure Salesforce-based SaaS solutions including objects, fields, page layouts, permissions, reports, dashboards, and automation
  • Translate customer requirements into clear technical implementation designs in collaboration with implementation managers
  • Build, maintain, and troubleshoot Salesforce Flow, validation rules, and automation logic
  • Support data migration, cleanup, and backfill activities using tools such as Data Loader and structured import processes
  • Configure and validate Salesforce security models, including roles, profiles, permission sets, and sharing settings
  • Troubleshoot technical issues during implementation and identify root causes with clear resolution paths
  • Collaborate with product and engineering teams to identify gaps, enhancements, or technical dependencies
  • Participate in QA, UAT, and go-live readiness activities to ensure successful customer deployments
  • Create and maintain technical documentation, including configuration notes and implementation guides
  • Ensure all solutions follow best practices for scalability, maintainability, and long-term customer success
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