Implementation Engineer
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SalesforceRESTful APIsTroubleshootingSaaS
Requirements
- 3+ years of experience implementing and configuring Salesforce or Salesforce-based SaaS solutions
- Strong hands-on experience with Salesforce configuration, including objects, fields, flows, reports, dashboards, and permissions
- Experience building and troubleshooting Salesforce Flow automation
- Solid understanding of Salesforce security architecture, including roles, profiles, permission sets, and sharing rules
- Experience with data migration, data correction, or structured data imports using tools like Data Loader
- Ability to translate business and customer requirements into technical implementation tasks
- Strong troubleshooting skills across configuration, automation, data, and access issues
- Experience working with managed packages and understanding extension constraints is highly valuable
- Strong communication skills with the ability to engage both technical and non-technical stakeholders
- Ability to thrive in fast-paced, ambiguous environments with shifting priorities
Responsibilities
- Configure Salesforce-based SaaS solutions including objects, fields, page layouts, permissions, reports, dashboards, and automation
- Translate customer requirements into clear technical implementation designs in collaboration with implementation managers
- Build, maintain, and troubleshoot Salesforce Flow, validation rules, and automation logic
- Support data migration, cleanup, and backfill activities using tools such as Data Loader and structured import processes
- Configure and validate Salesforce security models, including roles, profiles, permission sets, and sharing settings
- Troubleshoot technical issues during implementation and identify root causes with clear resolution paths
- Collaborate with product and engineering teams to identify gaps, enhancements, or technical dependencies
- Participate in QA, UAT, and go-live readiness activities to ensure successful customer deployments
- Create and maintain technical documentation, including configuration notes and implementation guides
- Ensure all solutions follow best practices for scalability, maintainability, and long-term customer success
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