Director of ECommerce
New
Fully remote work environment within the United States.Full-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 6–10 years
- Required Skills
- Project ManagementShopifyData analytics
Requirements
- Bachelor’s degree in Business, Marketing, Ecommerce, or a related field.
- 6–10 years of progressive ecommerce experience, including leadership responsibilities across DTC and marketplace channels.
- Proven success driving online revenue growth, profitability, conversion optimization, and digital merchandising performance.
- Strong expertise with Shopify and Amazon Seller Central.
- Experience with TikTok Shop is strongly preferred.
- Solid understanding of ecommerce KPIs, marketplace operations, inventory management, promotional planning, and customer experience optimization.
- Excellent analytical, project management, organizational, and communication skills.
- Ability to balance strategic thinking with operational execution.
- Experience managing external agency relationships and coordinating cross-functional initiatives.
- Proactive, detail-oriented, and adaptable leadership style.
Responsibilities
- Lead ecommerce growth strategy across direct-to-consumer platforms, Amazon, TikTok Shop, and additional online sales channels.
- Manage revenue performance, profitability, conversion optimization, customer acquisition, retention, and contribution margin across ecommerce operations.
- Oversee day-to-day management of Shopify storefronts, including merchandising, product setup, promotional campaigns, UX optimization, and online customer experience improvements.
- Partner with internal stakeholders and external agencies to optimize site functionality, conversion rates, average order value, and overall digital performance.
- Manage Amazon marketplace operations including listings, pricing strategies, promotions, advertising initiatives, account health, fulfillment, and inventory performance.
- Drive successful product launches and marketplace campaigns while maintaining strong operational and brand standards across all online platforms.
- Lead TikTok Shop strategy and execution, including catalog management, merchandising, inventory coordination, influencer collaborations, and affiliate program oversight.
- Develop scalable ecommerce systems, reporting structures, operational processes, and forecasting practices to support long-term growth objectives.
- Collaborate cross-functionally with Marketing, Sales, Finance, Operations, and Customer Experience teams.
- Stay informed on emerging ecommerce technologies, marketplace trends, and digital commerce innovations.
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