Product Operations Specialist
New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–3 years
- Required Skills
- Data AnalysisProduct ManagementProduct OperationsProduct AnalyticsA/B testing
Requirements
- 2–3 years of experience in product operations, product management, consulting, or a similarly analytical role in a fast-paced environment.
- Strong structured thinking and problem-solving skills, with the ability to break down complex systems and identify actionable insights.
- Comfortable working with data to analyze product performance, user behavior, and experiment outcomes.
- Strong communication skills with the ability to collaborate effectively across technical and non-technical teams.
- High attention to detail, strong organizational skills, and ability to manage multiple priorities in a fast-moving environment.
- Strong interest in product development, user experience, and growth experimentation.
Responsibilities
- Support product teams by analyzing user journeys, identifying friction points, and helping improve funnel performance through structured insights.
- Own the collection and synthesis of user feedback from support channels, reviews, and research to inform product improvements.
- Coordinate bug triage and resolution with engineering teams to ensure issues are prioritized, tracked, and resolved efficiently.
- Assist in the execution of product initiatives, including scoped launches, feature updates, and operational improvements across the product lifecycle.
- Partner with Product, Design, Engineering, and Analytics teams to support experimentation, A/B testing, and data-driven decision-making.
- Help maintain documentation, workflows, and operational processes to improve clarity, scalability, and execution quality across teams.
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