CRM Specialist
New
BrazilFull-TimeMiddle
Salary1,200 - 1,500 USD per month
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Job Details
- Languages
- English
- Experience
- Minimum of 3 years
- Required Skills
- SEOLead Generation
Requirements
- Minimum of 3 years of experience working as a CRM Specialist or in a similar CRM-focused role.
- Previous experience working within digital marketing agencies is mandatory.
- Experience supporting US-based clients or organizations is required.
- Strong knowledge of ClickUp, GoHighLevel (GHL), and other CRM or project management platforms.
- Basic understanding of digital marketing concepts, especially SEO and Google Ads.
- Familiarity with AI tools and technologies related to CRM management and marketing automation.
- Excellent communication skills with the ability to collaborate across multiple teams and stakeholders.
- Strong organizational, analytical, and problem-solving abilities.
- Ability to work independently in a fast-paced and fully remote environment.
- Fluent English communication skills, both written and verbal.
- High attention to detail and commitment to process consistency and operational excellence.
Responsibilities
- Manage and maintain CRM systems to ensure data integrity, organization, and operational reliability.
- Configure, optimize, and monitor CRM workflows, automations, and sales pipelines.
- Collaborate with internal teams to align CRM processes with marketing and operational goals.
- Utilize tools such as ClickUp, GoHighLevel (GHL), and related platforms to support integrations and workflow automation.
- Identify inefficiencies within CRM processes and implement improvements to enhance system performance and usability.
- Support continuous optimization initiatives related to CRM functionality and internal workflows.
- Ensure teams follow established CRM processes, documentation standards, and SOPs.
- Communicate regularly with stakeholders to support adoption, alignment, and effective CRM usage.
- Assist in streamlining marketing operations connected to SEO, Google Ads, and lead management activities.
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