Sales Analytics Manager
New
F
Fundraise UpFundraising Technology
USA (EST and CST) - Remote; remote in North America (EST and CST), EST and CSTFull-TimeManager
Salary130,000 - 145,000 USD per year OTE
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Job Details
- Experience
- Minimum of 6 years
- Required Skills
- SQLTableauMicrosoft ExcelGoogle SheetsLooker
Requirements
- Minimum of 6 years of experience in RevOps, Sales Ops or similar Finance roles
- Fluency in SQL
- Fluency in Excel/Google Sheets
- Proficiency in data visualization tools (Looker, Tableau, or similar)
- Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT)
- Experience with customer success platforms like Gainsight, Catalyst, or ChurnZero
Responsibilities
- Create and maintain dashboards and reports that track key success metrics
- Analyze customer and prospect behavior, product usage, and retention data to drive company strategy
- Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction
- Collaborate with Finance to build models and forecasts that inform strategic decisions
- Plan, manage, and deploy customer and/or prospect territories
- Effectively communicate data-driven findings and strategic recommendations to key stakeholders
- Design and implement process improvements to drive scalability
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