Customer Insights Manager
New
S
StackAdaptAdtech
StackAdapt is a Remote First company, and we are open to candidates located anywhere in Canada for this position.Full-TimeManager
Salary64,000 - 76,000 CAD per year
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Job Details
- Experience
- 3–5+ years of experience in marketing analytics, customer insights, marketing operations, revenue operations, or other data-driven marketing roles
- Required Skills
- SQLMicrosoft Power BISalesforceTableauData visualizationSaaS
Requirements
- 3–5+ years of experience in marketing analytics, customer insights, or marketing/revenue operations.
- Experience with SaaS, adtech, or martech environments.
- Proficiency in data analysis and visualization tools such as Tableau, Power BI, Thoughtspot, Looker, SQL, Excel, or Google Sheets.
- Experience with Salesforce or similar CRM platforms.
- Demonstrated ability to use AI tools for data exploration and insight generation.
- Strong storytelling and communication skills for presenting findings to stakeholders.
- Experience with marketing tech stacks like Highspot or HubSpot.
- Ability to work cross-functionally across marketing, product, and BI teams.
Responsibilities
- Standardize tracking and reporting across product launches, enablement, customer education, and retention indicators.
- Consolidate data from CRM, revenue systems, content platforms, and product adoption reporting.
- Maintain centralized dashboards and reporting cadences.
- Identify patterns across customer journey data to drive adoption and retention.
- Translate complex datasets into clear narratives and actionable recommendations.
- Partner with cross-functional stakeholders to align on measurement frameworks.
- Support prioritization and planning discussions for Product Marketing teams.
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