Travel Support Specialist
New
RemoteFull-Time
Salary25,000 - 65,000 USD per year
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Job Details
- Required Skills
- Problem SolvingCRMCustomer support
Requirements
- Previous experience in a travel agency or customer support role.
- Strong attention to detail.
- Excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Tech-savvy and comfortable using booking platforms and CRMs.
Responsibilities
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
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