Customer Support Representative
New
United States, WATFull-TimeEntry
Salary400 - 600 USD per month
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Job Details
- Languages
- English
- Required Skills
- Customer supportZendesk
Requirements
- Clear, friendly written communication in English
- Patient and calm when handling frustrated customers
- Able to learn new software tools quickly
- Reliable internet connection
- Quiet workspace
Responsibilities
- Handle inbound queries via live chat and email within SLA targets
- Resolve order, delivery, and payment issues using internal tools
- Escalate complex or sensitive cases to the right team
- Log interactions accurately in the helpdesk system
- Identify recurring issues and share feedback with the product team
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