Data Management Analyst II
New
HyderabadFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years of client-facing/support experience
- Required Skills
- SQLData AnalysisMicrosoft SQL ServerJiraData managementGoogle Workspace
Requirements
- High School diploma or GED equivalent
- 3+ years of client-facing/support experience
- Intermediate level experience in Microsoft SQL Server for database management, query development, and data manipulation
- Proven ability to manage and monitor data dashboards
- Experience with Software Implementation for new client integration and system updates
- Experience working production support tickets and managing data extract processes
- Ability to identify areas for improvement and recommend/drive remediation processes
- Outstanding written and oral communication, strong collaboration skills
- Effective time management and prioritization skills
- Proficiency with the Google Workspace or a similar suite of office productivity products
Responsibilities
- Act as a SME in the detailed configuration as it relates to the onboarding process for all new clients and existing client updates and implementations
- Initiate tasks to ensure alignment with all involved teams and processes necessary to ensure a successful and positive client experience
- Provide consultation, training, education, sharing of best practices, solving issues and challenges
- Create documentation of all configuration and customer rules for operations
- Ownership of the handoff from implementation to operations of all key documentation, quality assurance, audit, or other operational processes
- Assist and support Customer Success and Operations teams in the delivery of custom reports, unique delivery requests and unique requirements
- Identify areas of inefficiency and service deficiency within the department impacting client implementations and recommend/drive remediation processes
- Responsible for assigned source projects and associated score and merge projects
- Managing dashboard for assigned sources and timely cleaning of assigned sources
- Work Production Help tickets (JIRA) and process data extracts/QA
View Full Description & ApplyYou'll be redirected to the employer's site
