Customer Experience Tax Specialist
New
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.Full-TimeMiddle
Salary40,830.4 - 68,910.4 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum of 2 years of surplus lines tax filing experience
- Required Skills
- Microsoft AccessCustomer service
Requirements
- High school diploma or equivalent
- Minimum of 2 years of surplus lines tax filing experience
- Proficient in Microsoft Office Suite (Word, Outlook, Access, advanced Excel)
- Strong customer service orientation
- Excellent written and verbal communication skills
- Collaborative team player
- Highly detail-oriented and process-driven
- Technically proficient with the ability to learn multiple systems
Responsibilities
- Manage client communications by responding to emails, inquiries, billing questions, and payment confirmations
- Prepare, process, and distribute surplus lines tax reports, tax payments, and filing confirmations
- Communicate and coordinate regularly with state regulators to ensure compliance
- Delegate and oversee backend processing tasks
- Train, mentor, and provide day-to-day guidance to team members
- Serve as an escalation point for client and operational issues
- Provide cross-functional support and backup coverage for leadership
View Full Description & ApplyYou'll be redirected to the employer's site
