Operations Business Analyst
New
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1-2 years
- Required Skills
- SQLBusiness AnalysisData AnalysisMicrosoft Power BITableau
Requirements
- Bachelor’s degree in Business, Economics, Finance, Engineering, Statistics, Mathematics, or a related field.
- 1-2 years of experience in business analysis, operations analytics, consulting, or similar analytical roles.
- Experience working in fintech, lending, or operations-heavy environments.
- Strong SQL skills for data extraction, validation, and analysis.
- Advanced spreadsheet skills.
- Experience building dashboards and reports using BI tools (e.g., LookerStudio, Tableau, PowerBI).
- Working knowledge of KPI measurement, reporting logic, and data-driven performance analysis.
- Strong analytical and problem-solving skills.
- Clear and concise communication skills.
- High ownership and attention to detail.
Responsibilities
- Partner with functional teams to identify operational gaps, inefficiencies, and performance issues.
- Translate operational questions into clear analytical problem statements, hypotheses, and measurable success criteria.
- Document current-state processes and define future-state improvements.
- Support the definition of business requirements for dashboards, reports, automations, and process changes.
- Analyze operational, financial, and customer data to identify trends and drivers.
- Develop and maintain dashboards and recurring reports.
- Support KPI measurement and tracking by providing analytical inputs and data validation.
- Work closely with Product and Tech teams to clarify data requirements and validate outputs.
- Coordinate with Operations, Finance Ops, Customer Support, and Recovery to ensure metric alignment.
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