Revenue & Operations Manager
New
H
Hire HangarProfessional Services
Bolivia - Santa Cruz de la Sierra, Chile - Santiago, Argentina - Buenos Aires, Mexico - Mexico City, Panama - Panama City, Peru - Lima, Cuba - Havana, Dominican Republic - Santo Domingo, Haiti - Port-au-Prince, Nicaragua - Managua, South Africa - Cape Town, South Africa - Johannesburg, Core Hours: 10:00 AM – 3:00 PM Central Time (CT)ContractManager
Salary3,000 - 4,000 USD per month
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Google WorkspaceSlack
Requirements
- Proven builder: you have grown a services business from early stage to $1–$5M in revenue
- Owned both commercial growth (sales, pricing, pipeline) and operational execution (delivery, staffing, retention)
- Direct experience selling and managing monthly recurring services: bookkeeping, accounting/CAS, fractional CFO, IT managed services
- Track record of improving retention through better onboarding, clearer scoping, and smarter escalation handling
- Experience leading distributed or global teams, setting weekly priorities, and holding people accountable to outcomes
- Scorecard-driven: lead with data, not anecdote
- Prior remote work experience required
- Fluent with remote collaboration platforms (Slack, Zoom, ClickUp, Google Workspace, or similar)
- Ideally worked with US or UK-based companies
Responsibilities
- Own the full revenue engine: pipeline generation, sales execution, client onboarding, delivery quality, and retention
- Lead a distributed global team across multiple time zones, managing performance through clear KPIs and weekly accountability rhythms
- Drive MRR growth by coordinating with in-house and outsourced sales resources, and closing new business personally as needed
- Define and enforce the MRR-first commercial model: packaging, pricing, scope controls, and engagement minimums
- Run weekly sales and operations cadences; maintain live scorecards; conduct monthly reviews with the Owner
- Improve client retention to 95%+ by strengthening onboarding processes, communication standards, and escalation protocols
- Plan and manage team capacity so delivery quality is never sacrificed during growth phases
- Maintain 13-week rolling cash flow visibility and surface financial risks before they become problems
- Build the operational infrastructure—SOPs, templates, checklists—that makes performance consistent and scalable
- Report and improve on core metrics weekly and monthly: MRR health, close rate, delivery timeliness, rework rate, and labor efficiency
View Full Description & ApplyYou'll be redirected to the employer's site
