Sr. Technical Writer
New
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileJiraConfluence
Requirements
- 5+ years of experience in software technical writing with a strong portfolio of product documentation.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Proven experience writing documentation in an agile software development environment.
- Strong expertise in API documentation and software product documentation.
- Ability to understand complex technical systems and translate them into simple, clear, and concise language.
- Hands-on experience with tools such as Jira and Confluence.
- Familiarity with documentation formats and tools such as Markdown, Slate HTML, and Oxygen XML Editor is a plus.
- Experience with image capture tools and PowerPoint for technical illustration purposes.
- Exposure to IT security technologies and mobile platforms such as iOS and Android is highly desirable.
- Strong organizational skills with the ability to manage competing priorities and tight deadlines.
- Excellent written communication, attention to detail, and a proactive “ownership” mindset.
Responsibilities
- Collaborate with developers, product managers, customer support, and sales teams to gather technical information and produce accurate release notes and documentation for product launches.
- Research, analyze, and test software features to create clear, structured, and user-focused documentation.
- Develop API documentation, user guides, and technical content that simplifies complex concepts for both technical and non-technical audiences.
- Ensure all documentation meets high standards of clarity, accuracy, completeness, and usability across customer-facing and internal materials.
- Manage multiple documentation projects simultaneously while meeting strict release timelines in an agile development environment.
- Continuously improve documentation quality, structure, and accessibility through feedback and iterative enhancements.
- Communicate effectively with stakeholders to resolve documentation gaps and ensure timely delivery of content.
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