Commercial Lines Account Manager
New
United StatesFull-TimeMiddle
Salary53,779 - 91,291 USD per year
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Job Details
- Experience
- 3–5 years
- Required Skills
- Microsoft ExcelAccount ManagementClient relationship management
Requirements
- 3–5 years of Property & Casualty insurance experience in a retail agency or service center environment.
- Active resident Property & Casualty insurance license required.
- Strong proficiency in Microsoft Excel and general Microsoft Office tools.
- Experience using agency management systems for policy and client administration.
- Strong knowledge of commercial insurance products, market placement, and carrier relationships.
- Excellent customer service, communication, and relationship-building skills.
- Strong analytical and problem-solving abilities with attention to detail.
- Ability to work effectively in a collaborative, team-oriented environment.
Responsibilities
- Manage a portfolio of small-to-mid commercial lines insurance accounts, ensuring accurate and timely service delivery.
- Oversee policy renewals, new business submissions, and account rounding to support revenue growth and client retention.
- Serve as the primary point of contact for insured clients, providing guidance and resolving inquiries.
- Collaborate with internal service delivery teams (onshore and offshore) to complete servicing tasks efficiently.
- Evaluate carrier options, insurance products, and market placements to provide optimal coverage recommendations.
- Maintain strong client relationships through proactive communication and consultative support.
- Utilize agency management systems to document, track, and process policy-related activities.
- Support internal team development by sharing expertise and mentoring junior colleagues.
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