Virtual Producer

New

Germany, early morning US Eastern Time hours when requiredContractMiddle

Salary not disclosed

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Job Details

Fluent in Arabic (mandatory).
1–3 years of experience supporting virtual classrooms or live online session delivery.
Hands-on experience with Adobe Connect is highly preferred.
Familiarity with Zoom, Microsoft Teams, Webex, or Google Meet.
Proven ability to support facilitators and ensure smooth execution of live online learning sessions.
Strong technical troubleshooting skills in virtual environments.
Experience in customer-facing roles with strong relationship-building and communication skills.
Ability to remain calm, focused, and effective under pressure in fast-paced live environments.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail in managing live session logistics.

Support facilitators in delivering high-quality virtual learning experiences for global participants.
Manage the technical execution of live online sessions using video conferencing platforms such as Adobe Connect, Zoom, Microsoft Teams, Webex, or Google Meet.
Configure and monitor virtual classroom tools including breakout rooms, polls, screen sharing, and interactive features.
Provide real-time technical guidance and troubleshooting support to participants and instructors during live sessions.
Ensure smooth session flow by tracking timing, managing transitions, and assisting with engagement activities.
Communicate clearly and professionally with facilitators and participants to resolve technical issues efficiently.
Prepare virtual classrooms before sessions and ensure all tools and features are properly configured.
Act as the main operational support during live sessions to guarantee a seamless learning experience.

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