Director, Audience Activation

New
USFull-TimeDirector
Salary not disclosed
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Job Details

Required Skills
Stakeholder managementDigital MarketingCRM

Requirements

  • Bachelor’s degree or equivalent practical experience in business, marketing, operations, or a related field.
  • Strong background in delivery leadership within complex, multi-account environments such as digital marketing, CRM, or direct marketing.
  • Proven experience managing operational performance, capacity planning, and financial oversight in a delivery-focused organization.
  • Demonstrated ability to lead, coach, and scale high-performing teams in fast-paced environments.
  • Strong understanding of data-driven marketing, audience activation, and customer engagement strategies.
  • Excellent communication and stakeholder management skills, with the ability to influence senior leadership.
  • Ability to balance strategic thinking with hands-on execution and problem-solving.
  • Experience driving operational improvements, standardization, and delivery innovation at scale.

Responsibilities

  • Lead end-to-end delivery operations across multi-account audience activation programs, ensuring quality, consistency, and scalability of execution.
  • Oversee capacity planning, resource allocation, and staffing strategies to meet delivery demands and performance expectations.
  • Define and enforce operational standards, governance models, and delivery frameworks to improve efficiency and predictability.
  • Partner with cross-functional leadership to translate strategic goals into actionable delivery plans and execution roadmaps.
  • Ensure alignment between delivery teams and broader business objectives, driving consistency across client engagements.
  • Monitor operational performance and delivery outcomes, identifying risks, gaps, and opportunities for continuous improvement.
  • Lead and develop high-performing teams, fostering accountability, collaboration, and execution excellence.
  • Support innovation and process optimization initiatives to improve scalability and operational effectiveness.
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