Call for Release Customer Service Representative
New
United StatesPart-TimeEntry
Salary18 - 24 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum of one year office support experience in a customer service role.
- Required Skills
- Problem SolvingCustomer serviceMicrosoft OfficeData entry
Requirements
- Minimum of one year office support experience in a customer service role.
- High school diploma or GED.
- Comfortable speaking on the phone and writing clear, concise messages.
- Typing speed of 45 WPM.
- Familiarity with basic 10-key.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and problem-solving skills.
- Ability to multitask.
- Professional virtual appearance with a quiet, distraction-free workspace.
Responsibilities
- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
- Talk to vehicle owners to get necessary releases and arrange for transport.
- Use the DeCode This tool to search VINs and gather vehicle information.
- Keep accurate notes in the system about each vehicle and all interactions.
- Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
- Participate in weekly team meetings via Teams.
- Follow all Copart policies and guidelines.
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