Knowledge Manager
New
M
Macrae Inc.Legal Search
Ideally in California, Washington D.C., New York, Colorado, Illinois, or London.Full-TimeMiddle
Salary95,000 - 110,000 USD per year
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Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementMicrosoft ExcelMarket Research
Requirements
- 6+ years of professional work experience in a support role at law firms, legal or executive search, professional services industries, or with C-levels.
- Bachelor’s degree or equivalent.
- Exceptional attention to detail.
- Strong written and oral communication skills.
- Proficiency in Microsoft Office 365 (Outlook, Word, and Excel).
- Ability to quickly learn new databases.
- Ability to prioritize and manage multiple projects in a fast-paced environment.
- Commitment to white-glove, client-focused service.
- Strong problem-solving skills and adaptability.
- Proactive, highly responsive, and able to anticipate team needs.
Responsibilities
- Provide remote assistance to local teams in scheduling client, recruiter, and candidate meetings, interviews, and video conferences.
- Provide temporary administrative support to 2-4 recruiters as needed.
- Gather, record, and distribute critical information to team members and company-wide as needed.
- Organize and host team collaboration meetings to facilitate business development.
- Research market trends to drive business leads.
- Ensure the accuracy and currency of database records.
- Collaborate with Knowledge Managers to share best practices and improve operational workflows.
- Partner with the Director of Administrative Operations to document and circulate best practices.
- Prepare training materials and process guides.
- Conduct periodic best practices training sessions.
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