Community Engagement Verification and SNAP Analyst
New
Remote position (US only)Full-TimeMiddle
Salary55,600 - 79,400 USD per year
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Job Details
- Experience
- Five or more years’ experience in Medicaid systems and Payment Integrity industry; Five or more years’ experience in project management capacity; Five or more years’ experience working collaboratively with multiple organizational departments.
- Required Skills
- Project ManagementClient relationship managementData analytics
Requirements
- Bachelor's degree or 5+ years of experience in Medicaid systems and the Payment Integrity industry.
- 5+ years of experience in project management within a matrixed environment.
- 5+ years of experience collaborating with multiple organizational departments, including IT.
- Strong communication and presentation skills for internal and external executive audiences.
- Proven leadership, project management, and process optimization skills.
- Strong financial acumen with P&L and planning experience.
- Ability to set and adhere to structured operating rigor.
- Grounded knowledge of Medicaid regulations and HR1.
Responsibilities
- Manage client-level product performance for Community Engagement Verification, SNAP Verification, and SNAP Integrity.
- Accountable for the performance of analytics, technology, vendors, and the contact center.
- Coordinate end-to-end process administration.
- Support sales in new client pursuits and engage in implementation activities.
- Monitor performance metrics such as client satisfaction, response times, and resolution rates.
- Analyze business procedures to identify revenue and cost reduction opportunities.
- Implement policies and procedures to improve operations and service quality.
- Ensure compliance with client deliverables and contractual Service Level Agreements.
- Interact with executives and internal stakeholders to coordinate goals.
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