Customer Experience Tax Specialist-Surplus Lines
New
Remote work opportunity within the United States.Full-TimeMiddle
Salary19.63 - 33.13 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 2 years of experience in surplus lines tax filing or insurance compliance operations.
- Required Skills
- Microsoft ExcelMicrosoft Office
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in surplus lines tax filing or insurance compliance.
- Property & Casualty (P&C) license preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent written and verbal communication skills.
- Attention to detail and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
Responsibilities
- Manage client communications by responding to emails, inquiries, billing questions, and payment confirmations.
- Prepare, process, and distribute surplus lines tax reports, tax payments, and filing confirmations.
- Communicate and coordinate with state regulators to ensure ongoing compliance.
- Support backend operational workflows with accuracy and proper documentation.
- Serve as a mentor and guide to team members.
- Act as an escalation point for client and operational issues.
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