Technical Enablement Program Manager

New
N
Neo4jGraph Database
Remote: Northeast US; Remote: Southeast US, Eastern Time ZoneFull-TimeManager
Salary120,000 - 150,000 USD per year
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Job Details

Experience
7+ years
Required Skills
Data AnalysisSharePointStakeholder managementConfluence

Requirements

  • 7+ years of experience in technical enablement, technical training, or curriculum development.
  • Demonstrated experience designing, launching, and iterating multi-persona technical enablement programs.
  • Strong program and project management skills.
  • Excellent facilitation, presentation, coaching, and written communication skills.
  • Proven stakeholder management ability.
  • Experience using learning management systems (LMS) and tools like Confluence or SharePoint.
  • Data-driven mindset with experience tracking metrics and dashboards.
  • Experience with adult learning theory, instructional design, and technical pedagogy.
  • Hands-on, get-things-done attitude with high initiative.

Responsibilities

  • Build and own enablement programs including onboarding, workshops, labs, and certification tracks.
  • Lead onboarding for field engineering new hires to ensure rapid ramp-up.
  • Maintain an everboarding/continuous learning roadmap for technical audiences.
  • Create and curate enablement assets like labs, guides, and playbooks.
  • Serve as a trusted partner to field engineering, Graph Academy, and product teams.
  • Define and track KPIs such as time-to-proficiency, assessment scores, and certification rates.
  • Facilitate or co-facilitate training sessions, workshops, and lab walkthroughs.
  • Ensure internal curricula remain aligned with product and architectural evolution.
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120,000 - 150,000 USD per year
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