Senior Claims Adjuster, Large Loss
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisMicrosoft ExcelGoogle Workspace
Requirements
- 5+ years of first-party residential property claims experience, with strong preference for prior large loss handling
- Prior experience working directly with an insurance carrier environment
- Strong knowledge of insurance regulations, coverage interpretation, and good faith claims handling across multiple states
- Experience handling pre-litigation and attorney or public adjuster represented claims
- Proficiency with claims systems and tools such as Verisk platforms, ISO ClaimSearch, Excel, and Google Workspace
- Solid understanding of residential construction, including restoration, mitigation, roofing, and repair workflows
- Strong analytical and data-driven mindset with attention to detail and structured decision-making
- Excellent written communication skills for documenting claim files and correspondence
- Proven ability to manage customer relationships with professionalism and empathy in high-stress situations
- Willingness to support catastrophe events, including overtime and weekend work when required
Responsibilities
- Manage end-to-end high-severity property claims, including investigation, coverage analysis, negotiation, and settlement of large loss cases
- Interpret insurance policies, endorsements, and related documentation to determine coverage scope and company exposure
- Conduct detailed investigations using recorded statements, expert consultations, site documentation, and damage assessments
- Review, draft, and approve repair and damage estimates, including structural, mitigation, and remediation costs
- Maintain consistent communication with insureds and third parties, ensuring timely updates throughout the claims lifecycle
- Collaborate with attorneys, public adjusters, contractors, and vendors while responding to formal correspondence and disputes
- Issue payments, document claim activities thoroughly, and ensure compliance with multi-state regulatory requirements
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