APD Claims Team Lead

New
United StatesFull-TimeLead
Salary not disclosed
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Job Details

Experience
Minimum 5 years of experience in commercial transportation
Required Skills
LeadershipAnalytical Skills

Requirements

  • Minimum 5 years of insurance claims experience in the Delivery/Courier space
  • Bodily injury and property damage experience
  • Minimum 3 years of leadership experience
  • Active licensure, home state or designated home state
  • Willingness to obtain all relevant licenses within 45 days of hire
  • Comfortable with technology and ability to evolve claims systems
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability

Responsibilities

  • Oversee work within the Commercial Transportation, Delivery/Courier Claims adjusting staff
  • Balance management responsibilities and individual contributor responsibilities
  • Implement and maintain best practices for claims handling
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients
  • Advise clients on claim trends and loss mitigation
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