Client Advocacy Specialist
New
United StatesFull-Time
Salary39,520 - 43,680 USD per year
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Job Details
- Required Skills
- Problem SolvingCustomer serviceMultitasking
Requirements
- High-school diploma or equivalent
- Strong customer service focus
- Clear verbal and written communication skills
- Ability to work in fast-paced environment and meet deadlines
- Capability to work both independently and as part of a team
- Problem-solving mindset with ability to multitask
- Familiarity with computers, including online searching and typing
Responsibilities
- Provide ongoing customer contact and support to ensure customer satisfaction
- Answer the phone and direct calls to the appropriate department
- Complete all closing protection letters
- Conduct bankruptcy and patriot searches
- Assist Scheduling Team with scheduling closing appointments with Notaries and Attorneys
- Coordinate customized mailings throughout transaction
- Assist scanning/shipping team as needed
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