Bilingual Inside Sales Agent
United StatesFull-TimeMiddle
Salary120,000 - 260,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Spanish
- Experience
- 2+ years of sales experience in a call center
- Required Skills
- Customer serviceLead GenerationCRMGoogle Workspace
Requirements
- Bilingual proficiency in English and Spanish
- 2+ years of sales experience in a call center with a proven track record of success.
- Minimum of 1 year of experience in Debt Settlement, or a related field.
- Strong work ethic, self-motivation, and a results-driven attitude.
- Proficiency in using CRM systems and call center technology.
- Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation.
- Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively.
- Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment.
- Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions.
- Must be available to work evenings and/or weekends as required.
- Dedicated, private workspace that meets confidentiality and compliance requirements.
Responsibilities
- Consult with clients to assess their finances and determine if debt settlement is a viable option.
- Handle inbound calls while also proactively reaching out to leads provided by the company.
- Educate clients on the debt settlement process, including how it works, potential risks, and benefits.
- Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution.
- Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through.
- Meet or exceed monthly sales targets and performance metrics set by the company.
- Ensure adherence to all state and federal laws, as well as company policies related to debt settlement.
- Keep up-to-date with changes in the debt settlement industry, including legal updates and market conditions, to provide informed advice to clients.
View Full Description & ApplyYou'll be redirected to the employer's site
