Senior AI Engineer

New

NarvarAI Agents

Remote - CanadaFull-TimeSenior

Salary180,000 - 230,000 CAD per year

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Job Details

Shipped conversational AI or agent-based systems used by real users in production
Built production systems on top of LLM APIs and agent frameworks
Point of view on model selection tradeoffs (frontier APIs vs. open-weight models like Qwen, Llama, Mistral)
Proficiency in prompt engineering (structured outputs, few-shot learning, chain-of-thought, tool calling)
Built context graph pipelines for entity resolution and relationship modeling
Designed agent architectures that use function calling, tool execution, or multi-step reasoning
Strong programming skills in Python or TypeScript
Experience building and integrating APIs and backend services
Ability to reason about evaluation, safety, and reliability in non-deterministic systems
Ability to operate with ambiguity

Design and build conversational AI agents for returns, claims, and customer service experiences
Own agent systems from architecture → implementation → evaluation → production operations
Build RAG / context graph retrieval pipelines that ground agent responses in real company and customer data
Design agent orchestration for multi-step workflows that interact with identity, risk, order, and loyalty systems
Create evaluation frameworks to measure task completion, accuracy, safety, and user satisfaction
Implement guardrails and safety mechanisms — content moderation, hallucination detection, graceful fallbacks
Integrate conversational experiences across web, mobile, SMS, and email channels
Make real decisions around prompt design, model selection, latency/cost/quality tradeoffs, and failure modes
Collaborate with product, design, and ML teams to build systems that are technically sound and product-aware

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