Healthcare Virtual Assistant
New
United States, US work hoursFull-TimeMiddle
Salary3,000 - 5,000 USD per month
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Job Details
- Languages
- English
- Experience
- At least 3 years experience as a Medical Virtual Assistant
Requirements
- Bachelor's degree in medical fields or the pharmaceutical-related industry
- At least 3 years experience as a Medical Virtual Assistant
- Experience in Psychiatry or Psychiatric Clinic strongly preferred
- Excellent English communication skills both written and verbal (At least C1 level)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems
- Understanding of healthcare privacy regulations
- Strong interpersonal, organizational, and time management skills
- Tech savvy (desktop sharing, cloud services, and VoIP)
- Able to work on a graveyard shift
Responsibilities
- Manage prior authorizations and related administrative paperwork
- Document new patient and referral intake
- Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
- Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
- Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries
- Respond to incoming patient inquiries
- Assist in analyzing healthcare data, preparing reports, and maintaining records.
- Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
- Coordinate the sending of medical records to various departments and healthcare providers.
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