Sales Operations Analyst
New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3–5 years
- Required Skills
- SalesforceCRM
Requirements
- Bachelor’s degree in any discipline or equivalent education/experience.
- 3–5 years of experience in sales operations, order management, finance operations, or a related field.
- Strong understanding of sales support processes, order fulfillment, or revenue operations.
- Experience working with CRM systems, preferably Salesforce or similar platforms.
- Good knowledge of business finance fundamentals is an advantage.
- Strong attention to detail, organizational skills, and ability to manage multiple workflows simultaneously.
- Excellent communication skills in English, both written and verbal.
- Ability to work effectively in a global, remote, and cross-functional environment.
- Strong problem-solving mindset with a proactive and collaborative approach.
Responsibilities
- Manage the end-to-end order fulfillment process for technology resale opportunities, ensuring timely and accurate execution across all stakeholders.
- Provide administrative and operational support to sales teams, including creation of client offers, deal registrations, and vendor coordination.
- Track and manage required documentation, approvals, purchase orders, and invoicing processes in alignment with internal policies.
- Maintain and update pipeline data for resale opportunities using CRM systems such as Salesforce.
- Coordinate and communicate with sales, finance, and operations teams to resolve issues and ensure smooth process flow.
- Ensure compliance with internal sales and financial procedures throughout the resale lifecycle.
- Monitor transaction progress and proactively address delays or discrepancies.
- Support continuous improvement of sales operations processes and documentation practices.
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