Revenue Operations Analyst
New
Fully remote work environment available across Canada and the United States.Full-TimeMiddle
Salary75,000 - 110,000 CAD per year
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Job Details
- Experience
- 2–5 years
- Required Skills
- Business IntelligenceSalesforceTableauMicrosoft ExcelGoogle SheetsLooker
Requirements
- 2–5 years of experience in Revenue Operations, Sales Operations, Business Intelligence, GTM Analytics, or a related analytical role within a B2B SaaS environment.
- Strong understanding of SaaS business metrics such as ARR, churn, retention, bookings, pipeline coverage, and sales funnel performance.
- Advanced proficiency in Excel and/or Google Sheets, including data modeling, formulas, reporting, and analytical workflows.
- Hands-on experience with BI and data visualization tools such as Looker, Tableau, Power BI, Mode, or similar platforms.
- Strong Salesforce reporting and dashboard-building experience with the ability to support cross-functional reporting needs.
- Excellent analytical and problem-solving skills with the ability to translate ambiguous business questions into clear, actionable insights.
- Strong communication and stakeholder collaboration skills, with the ability to explain data findings to both technical and non-technical audiences.
- Highly organized, detail-oriented, and comfortable working independently in a remote, fast-paced environment.
Responsibilities
- Build and maintain dashboards and reporting frameworks covering key SaaS performance metrics including ARR, bookings, pipeline, churn, retention, and customer expansion.
- Analyze full-funnel go-to-market performance across Marketing, Sales, and Customer Success to identify trends, conversion opportunities, and operational risks.
- Monitor pipeline health, deal progression, forecasting accuracy, and churn indicators to proactively surface areas requiring attention or intervention.
- Support executive and board-level reporting through data analysis, performance summaries, and actionable business insights.
- Conduct territory planning, capacity modeling, and strategic analyses to support revenue forecasting and operational decision-making.
- Develop structured analyses to address business questions related to pipeline generation, conversion challenges, customer retention, and growth opportunities.
- Build and optimize dashboards using BI platforms while supporting reporting workflows within Salesforce and related GTM systems.
- Identify and resolve data quality issues by collaborating with system owners and documenting reporting methodologies, metrics definitions, and operational standards.
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