Senior Engineering Manager

New

IndiaFull-TimeManager

Salary not disclosed

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Job Details

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
8–12+ years of software engineering experience, including 3–5+ years in engineering leadership roles
Proven experience owning production-grade, customer-facing platforms with accountability for reliability and performance
Strong background in designing scalable systems, including microservices and high-traffic web architectures
Hands-on experience with cloud platforms (AWS preferred), CI/CD pipelines, and observability tools
Ability to debug complex production issues using logs, metrics, and system monitoring tools
Demonstrated success leading distributed engineering teams in fast-paced, high-change environments
Strong collaboration skills working with cross-functional teams such as Product, QA, Support, and Customer Success

Own end-to-end engineering delivery, system reliability, and performance for a large-scale customer-facing platform, balancing roadmap execution, BAU, and production stability
Lead the design and execution of next-generation platform architecture and modernization initiatives
Drive cross-functional collaboration with Product, Commercial, Claims, and other stakeholders to ensure a unified platform experience
Oversee migration and consolidation of legacy systems into modern platforms with minimal disruption to customers
Ensure high availability, observability, and performance through strong incident management and production monitoring practices
Partner with business and customer-facing teams to prioritize and resolve critical customer-impacting issues
Build, lead, and scale high-performing engineering teams across distributed locations

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