Systems Administrator Lead
United States, 24/7 operational environmentFull-TimeLead
Salary92,300 - 166,850 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- AWSPythonBashCloud ComputingSalesforceTableauRESTful APIsDevOpsScripting
Requirements
- Bachelor’s degree
- 8+ years of systems administration experience
- Supervisory or team lead experience
- Experience with Salesforce, AWS, or Tableau
- Scripting skills (Python, PowerShell, Bash)
- Experience supporting enterprise applications and integrated systems
- Strong communication and stakeholder engagement skills
- Experience supporting Customer Experience (CX) or service improvement initiatives
- Ability to manage multiple priorities in a fast-paced environment
- Ability to support after-hours operational needs in a 24/7 environment
Responsibilities
- Supervise and support systems administrators across enterprise applications and cloud environments
- Drive Customer Experience (CX) and operational improvement initiatives
- Administer and support platforms such as Salesforce, Tableau, and AWS
- Develop automation and scripts to improve performance and efficiency
- Troubleshoot system, integration, and infrastructure issues
- Configure workflows, dashboards, and operational reporting
- Support APIs, cloud integrations, and enterprise tools
- Work directly with government stakeholders and program teams
- Monitor system health, upgrades, and operational performance
- Support incident response, escalation management, and after-hours operational coverage
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