E-Referral Specialist
New
United States, 9:30am-6pm ESTFull-TimeEntry
Salary40,000 - 52,300 USD per year
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Job Details
- Languages
- English
- Experience
- Minimum 1 year customer service or other healthcare related experience
- Required Skills
- Microsoft OfficeData entry
Requirements
- High School Diploma or equivalent
- Typing speed of at least 40 wpm
- Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
- Basic math skills for data analysis and reporting
- Fluent in English (reading, writing, speaking)
- Ability to work with multiple screens and systems
- Strong logical thinking and decision-making skills
Responsibilities
- Monitor multiple e-referral systems to identify new referrals and manage alerts and notifications.
- Monitor email for request to pull referrals from all applicable referral systems.
- Scan documentation to determine patient eligibility for services.
- Monitor status of all referrals received and follow up throughout the process.
- Communicate with branch, sales, and leadership via email or phone for status updates.
- Perform daily management of ERST log with all referral decisions.
- Comply with all regulatory compliance areas, policies, and procedures.
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