Manager of IT Engineering
New
Remote, US-only, Pacific hours favoredFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7+ years of IT or IT engineering experience
- Required Skills
- Python
Requirements
- 7+ years of IT or IT engineering experience.
- Hands-on work across identity, endpoint management, and SaaS administration.
- Experience leading others formally or informally.
- Hands-on experience with Okta or comparable identity platforms such as Entra or JumpCloud.
- Hands-on experience managing macOS fleets with Iru, Jamf, Kandji, or similar MDM tooling.
- Working knowledge of Google Workspace, Slack, and Atlassian administration.
- Scripting ability in Python, Bash, or Zsh.
- Working knowledge of SOC 2 and ISO 27001 IT controls.
- Strong written communication skills.
- Daily use of AI tools in real work with examples of workflows or tools built.
Responsibilities
- Lead the IT Engineering function as a player-coach, balancing hands-on execution with team leadership.
- Own IT support performance, including queue health, routing, service levels, and project execution.
- Own identity and SaaS lifecycle management across Okta, Google Workspace, Slack, and Atlassian.
- Manage the company’s macOS-heavy endpoint fleet through Iru or similar MDM tooling.
- Drive the IT portion of SOC 2 and ISO 27001 readiness.
- Lead internal AI tooling enablement for employees, including support for Claude Cowork and MCP servers.
- Manage SaaS renewals, access policies, and the IT budget surface area.
- Ensure policies, runbooks, and operating documentation are complete and audit-ready.
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