Credentialing Specialist
New
B
BetterHelpMental Health
US - Remote, PSTFull-TimeMiddle
Salary30 - 37 USD per hour
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Job Details
- Experience
- 1+ years
- Required Skills
- Microsoft ExcelProcess improvementCRMData managementGoogle Sheets
Requirements
- 1+ years of experience in healthcare credentialing, operations, or administrative support
- Strong understanding of NCQA credentialing requirements and best practices
- Proficiency with Microsoft Excel/Google Sheets
- Experience with CRM or credentialing software (e.g., CAQH, Verifable)
- Excellent organizational and communication skills
- Ability to manage multiple tasks and deadlines
- Experience in behavioral health or mental health provider credentialing
Responsibilities
- Supervision of the credentialing associate team
- Training of the credentialing associate team
- Documentation of all BetterHelp Insurance Credentialing processes
- Analyze and update processes to improve as needed
- Provide day-to-day guidance, training, and support to credentialing associates
- Identify and problem solve inefficiencies in credentialing and recredentialing processes
- Track application statuses, credentialing deadlines, and recredentialing timelines
- Maintain accurate and up-to-date provider information in internal databases and Verifiable
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