Director, Consultant Relations
United StatesFull-TimeDirector
Salary115,000 - 135,000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Business DevelopmentData scienceDigital Marketing
Requirements
- 8+ years of experience in digital marketing, ad-tech, consulting, client success, or business development roles.
- Proven track record of driving revenue growth, customer retention, upselling, and cross-selling within complex client environments.
- Strong commercial understanding of at least two areas including programmatic media, paid search, analytics, cloud solutions, or advanced data science offerings.
- Experience consulting on or selling cloud-based technologies and advanced analytics solutions is highly preferred.
- Demonstrated ability to negotiate complex contracts and lead strategic commercial conversations with enterprise clients.
- Exceptional communication and presentation skills with the ability to transform complex data into compelling executive-level narratives.
- Strong emotional intelligence and leadership capabilities with experience mentoring and coaching client-facing teams.
- Ability to navigate ambiguity, evolving technologies, and changing industry trends.
- Highly organized, strategic, and client-focused with strong operational and pipeline management skills.
- Bachelor’s degree in Marketing, Business, Advertising, or a related field preferred, or equivalent professional experience.
Responsibilities
- Lead the commercial growth strategy and revenue expansion initiatives for a portfolio of high-priority client accounts.
- Guide and mentor a pod of Client Success Managers to strengthen customer retention, growth opportunities, and executive engagement strategies.
- Drive pipeline management and forecasting accuracy through regular opportunity reviews and performance discussions.
- Identify upsell and cross-sell opportunities by collaborating closely with Sales and Solutions Engineering teams.
- Develop and deliver executive business reviews, presentations, and strategic narratives focused on ROI and business outcomes.
- Build and maintain strong relationships with VP- and C-level stakeholders, positioning the organization as a trusted strategic partner.
- Personally lead high-value contract renewals, pricing negotiations, and complex commercial discussions.
- Support integrated consulting conversations across digital marketing, analytics, cloud, and advanced technology solutions.
- Provide market insights, competitive intelligence, and industry trend analysis.
- Optimize client engagement frameworks and operational processes to improve scalability.
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