Customer Service Agent
New
J
Jerry.aiFintech Insurance
Atlanta, Georgia; Richmond, Virginia; Miami, Florida; Austin, Texas; Las Vegas, Nevada; Salt Lake City, Utah; Scottsdale, ArizonaFull-TimeEntry
Salary19 - 21 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Customer serviceMultitasking
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask
- Ability to manage multiple competing priorities
- Passionate about helping others
- Willingness to obtain a P&C license within 60 days of starting
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers
- Add lienholder information
- Send policy documents
- Help customers with questions regarding existing insurance policies
- Explain coverages or policy benefits
- Make changes to existing policies
- Work to retain Jerry policyholders by actively finding solutions for customers at risk of cancellation
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