Senior Product Manager, AI Innovations
New
This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office.Full-TimeSenior
Salary90,000 - 250,300 USD per year
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Job Details
- Experience
- 4+ years of comprehensive professional experience in SaaS product management
- Required Skills
- Artificial IntelligenceMachine LearningData science
Requirements
- Bachelor's degree in computer science, engineering, or related field (MBA is a plus).
- 4+ years of professional experience in SaaS product management.
- Proven track record in a formal Product Management capacity, successfully delivering B2B SaaS solutions.
- Deep background in the Contact Center industry.
- Direct experience building and shipping AI-driven products.
- Understanding of the product development lifecycle for ML-driven solutions.
- Experience managing the realities of LLMs and machine learning deployments.
- Ability to operate effectively with high autonomy.
Responsibilities
- Define the product roadmap and strategic direction for AI innovations within the Agent Assist portfolio.
- Oversee the end-to-end product lifecycle, driving initiatives from initial concept through to successful market launch.
- Partner closely with Engineering, Data Science, and Product Design to optimize technical and user experience tradeoffs.
- Collaborate with clients and Go-To-Market teams to gather insights and facilitate beta testing.
- Analyze competitive landscape and market trends.
- Make informed strategic decisions amidst ambiguity.
- Prioritize resource allocation and leverage KPIs to track user adoption and product efficacy.
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