Intake and Reception Specialist

New
United States, Eastern Standard TimeFull-Time
Salary13,704 - 14,640 USD per year
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Job Details

Languages
English, Spanish
Required Skills
Microsoft Office SuiteCRM

Requirements

  • Full time position with a consistent daytime schedule
  • Working hours aligned with Eastern Standard Time
  • Native or fluent Spanish is required
  • Experience supporting administrative or intake workflows
  • Comfortable handling a moderate volume of daily phone calls
  • Ability to work independently while collaborating with a remote team
  • CRM systems including Lawmatics and Clio Manage
  • VoIP systems such as Zoom Phone
  • Microsoft Office Suite

Responsibilities

  • Build and maintain positive relationships with clients
  • Conduct client intake by gathering and documenting accurate information
  • Support general administrative tasks as needed
  • Enter and update client information within CRM systems
  • Schedule appointments and manage calendars efficiently
  • Act as the primary receptionist and first point of contact
  • Answer and manage inbound daytime phone calls
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13,704 - 14,640 USD per year
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