Nurse - Clinical Review

New
United States, CSTFull-TimeJunior
Salary not disclosed
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Job Details

Experience
Minimum of two (2) years experience in utilization review, case management, or clinical quality improvement
Required Skills
Microsoft ExcelMicrosoft OfficeOrganizational skillsTime ManagementWritten communicationCritical thinkingVerbal communicationPowerPoint

Requirements

  • RN, LPN/LVN graduate from an accredited school of nursing
  • Current, active unrestricted RN, LPN/LVN license in the state or territory of the U.S.
  • Minimum of two (2) years experience in utilization review, case management, or clinical quality improvement
  • Proficient technical skills in Microsoft Office (Word, Excel, and PowerPoint) and ability to adapt to new healthcare specific software and systems, required
  • Experience working with state and federal regulatory and compliance standards, preferred
  • Working knowledge of National Coverage Determination (NCD) and Local Coverage Determination (LCD)
  • Knowledge of insurance terminology
  • Good organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to utilize critical thinking skills
  • Highly motivated, self-starter who can work efficiently and independently, or as a team member

Responsibilities

  • Performs utilization review of cases to determine if the request meets medical necessity criteria in accordance with medical policies agreed upon with the Client and any applicable governing body.
  • Facilitates resolution of escalated cases that may require special handling.
  • Performs clinical reviews according to the policies and procedures of HealthHelp within the identified State and Federal or Client agreed upon timeframes.
  • Collaborates with client personnel to resolve customer concerns.
  • Appropriately identifies and refers quality issues to UM Leadership.
  • Assists Physician Reviewers and Medical Directors, as necessary, to ensure compliance with review timeframes.
  • Maintains written documentation according to HealthHelp’s documentation policy.
  • Ensures consistency in implementation of policy, procedure, and regulatory requirements in collaboration with Nursing Management.
  • Engages in phone conversations with ordering providers, members, internal staff, primary care physicians (PCPs), and rendering providers as necessary to facilitate the clinical review process and ensure appropriate care decisions.
  • Effectively utilizes various computer systems and software to manage cases and document reviews.
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