Performance Lead, Care Delivery
New
U
UrrlyHealthcare
Remote (US) ... Fully remote US-based role ... Remote within the United StatesFull-TimeLead
Salary120,000 - 150,000 USD per year
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Job Details
- Experience
- 5–8 years
- Required Skills
- SQLData Analysis
Requirements
- 5–8 years healthcare performance improvement experience
- Clinical operations or member engagement background required
- Proven success improving patient visit or care delivery metrics
- Strong SQL and advanced spreadsheet skills
- Daily hands-on use of AI tools for analysis workflows
- Experience influencing teams without direct authority
- Fast-growth healthcare environment experience
- Workforce management or scheduling operations exposure
- Experience presenting to VP-level stakeholders
Responsibilities
- Own visit completion performance across care delivery operations
- Analyze booking-to-completion conversion trends using operational data
- Identify preventable loss drivers and prioritize highest-impact fixes
- Partner across clinical ops, workforce, and member engagement teams
- Use AI tools to accelerate analysis and intervention design
- Build scalable processes that improve completion outcomes
- Present findings and action plans to executive leadership
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