Manager, Solutions Engineering
New
Listing location: US Structured job location: USFull-TimeManager
Salary120,000 - 155,000 USD per year
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Job Details
- Experience
- 5–8+ years of experience in solutions engineering, sales engineering, technical account management, or similar technical roles. 3–5+ years of proven leadership experience managing and developing technical or customer-facing teams.
- Required Skills
- Project ManagementSQLRESTful APIsStakeholder management
Requirements
- 5–8+ years of experience in solutions engineering, sales engineering, technical account management, or similar technical roles.
- 3–5+ years of proven leadership experience managing and developing technical or customer-facing teams.
- Strong technical background with experience in APIs, software integrations, and data-driven platforms.
- Familiarity with SQL, data visualization tools, and cloud-based or IoT-enabled ecosystems is highly preferred.
- Strong ability to translate complex technical concepts into clear business value for customers and stakeholders.
- Excellent communication, presentation, and stakeholder management skills across technical and non-technical audiences.
- Strong problem-solving, analytical thinking, and project management capabilities.
- Strategic mindset with the ability to adapt in a fast-paced, evolving environment.
Responsibilities
- Lead, coach, and develop a team of solutions engineers supporting commercial customers across North America.
- Oversee technical solution design, scoping, and execution for complex customer and partner engagements.
- Act as a senior escalation point for high-impact technical issues and strategic customer interactions.
- Define and optimize team processes, workflows, and standards to improve efficiency and consistency.
- Manage resource allocation, project prioritization, and workload distribution to ensure effective delivery.
- Establish and track performance metrics (KPAs), ensuring alignment with organizational and revenue goals.
- Collaborate with internal stakeholders and customers to ensure successful adoption and optimization of solutions.
- Drive continuous improvement initiatives, including automation, knowledge sharing, and process enhancement.
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