Norwegian Speaking Customer Support (Remote) - Work and Live in Greece

Norway. Sweden. Denmark. Cyprus. Malta. IrelandFull-TimeEntry
Salary not disclosed
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Job Details

Languages
Fluency in Norwegian (both written and spoken) is essential; proficiency in English is advantageous.
Experience
No prior experience required
Required Skills
Communication SkillsProblem-solving skills

Requirements

  • Fluency in Norwegian (both written and spoken) is essential
  • Proficiency in English is advantageous
  • Excellent communication skills with a friendly and professional approach
  • Strong problem-solving skills and a proactive attitude towards customer inquiries
  • Familiarity with CRM systems and customer service software is a plus
  • Motivation to live and work in Greece while embracing its culture and lifestyle
  • No prior experience required

Responsibilities

  • Provide customer support to Norwegian-speaking clients via phone, email, and chat.
  • Respond promptly and accurately to inquiries regarding products, services, and company policies.
  • Effectively manage and resolve customer complaints to ensure a positive client experience.
  • Maintain detailed records of customer interactions within the CRM system.
  • Collaborate with colleagues and relevant departments to address customer needs and improve service quality.
  • Stay informed about product updates and industry trends to provide knowledgeable assistance.
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